Privacy Policy
Effective Date: [Insert Date]
Welcome to Demandiya (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our multi-vendor marketplace website where multiple vendors sell their products.
By accessing or using Demandiya, you agree to the practices described in this policy.
📌 1. Information We Collect
We may collect the following types of information:
👤 Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Login Credentials
- Payment Information (processed securely by third-party gateways)
🏪 Vendor Information
- Business Name
- Contact Details
- Bank / Payment Settlement Details
- Product Listings and Store Information
- Tax or legal documents (if required)
🌐 Technical Information
- IP Address
- Browser Type and Device Information
- Pages Visited
- Cookies and Usage Data
🎯 2. How We Use Your Information
We use your information to:
- Create and manage user and vendor accounts
- Process orders and payments
- Deliver products and services
- Provide customer support
- Improve website functionality and user experience
- Send order updates, notifications, and promotional offers
- Prevent fraud and ensure platform security
- Comply with legal obligations
🤝 3. Information Sharing
Your information may be shared with:
- Vendors: Only necessary details for order fulfillment (name, address, phone).
- Payment Gateways: For secure payment processing.
- Logistics Partners: For delivery services.
- Legal Authorities: If required by law or regulation.
- Service Providers: Hosting, analytics, email services.
We never sell your personal data to third parties.
🍪 4. Cookies Policy
Demandiya uses cookies to:
- Remember user preferences
- Analyze website traffic
- Improve performance and security
You can disable cookies in your browser settings, but some features may not work properly.
🔐 5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no online platform is 100% secure.
🧾 6. Vendor Responsibility
Each vendor is responsible for maintaining the confidentiality of customer data received through Demandiya and must comply with applicable data protection laws.
🔄 7. Data Retention
We retain your information only as long as necessary for business, legal, and operational purposes.
✏️ 8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us at the email below.
🔗 9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
👶 10. Children’s Privacy
Demandiya does not knowingly collect personal information from individuals under 18 years of age.
🔔 11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
📩 12. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Website: https://demandiya.com
Email: support@demandiya.com
Company Name: Demandiya